If you read my early October post, “Would you like to interview a tourism industry CEO?”, you’ve probably been wondering “Hey, where’s that interview?” Sorry for the delay, but I was out of town. For those of you who didn’t read that post, I had been given the opportunity to interview Dan Austin, CEO of Austin-Lehman Adventures, on pretty much any topics we wanted to come up with pertaining to travel. In that earlier post, I put out a call for questions from readers of this blog. While I wouldn’t say I had an avalanche of responses, I did receive enough questions that I felt I could pull together a worthwhile interview.
I was inclined to go ahead with the interview because I feel it’s important to raise the issue of solo travel with industry insiders whenever the opportunity arises–to keep us in their frontal lobes, so to speak. My conversation with Dan turned out to be a wide-ranging and interesting one. Dan is thoroughly engaging and truly enthusiastic about the tourism industry and customer experiences. In this interview, you will hear his insights and responses to questions such as why single supplements exist, what happens when a roommate match goes bad, how he feels solo travel has evolved over the past 20 years, and his thoughts on emerging travel markets.
My thanks go to Dan for making himself available to answer our questions, especially when I know he was pressed for time. On the day of the interview, he was on his way out of the country, after having just returned from a previous trip. I hope all of you enjoy the conversation as much as I did. To listen to this interview, just click on the audio player below. And if you want to know more about Austin-Lehman Adventures, you can follow them on Twitter, Facebook, and Google+.
1. I paraphrased almost all of the questions submitted by readers and realized after the fact that I had inserted my own thoughts without intending to, so if I misrepresented any question, I do apologize. For instance the reference to “more than double the cost” in terms of single supplements did not come from Barbara, but was based on anecdotal stories from other solo travelers I’ve interacted with over the years and I believe referenced cruises specifically.
2. This is my first podcast. I have not yet mastered the technical aspects. I did, however, take pity on you all and edit out an outrageous amount of “uhs” and “ums” that came out of my mouth. (You’re welcome.) You will hear some audio glitches at times. It’s not the smoothest podcast ever, but if you ignore the technical deficiencies, I think you’ll enjoy hearing what Dan has to say.
3. This is NOT a sponsored post. And I have never gone on an Austin-Lehman tour, so I can’t necessarily endorse them. Just sayin’.